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The Bad Service Experience That Made Me Question the Future of Customer Service

Posted by Katie Duffy

In the Age of Consumerism, companies are finding themselves being more customer service-orientated than ever. This notion came to me in an ordeal that I experienced during a recent move. In my quest for the best professional cleaning service (where I needed to remove black mold), like many prospective customers, I surveyed my network.

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Social Media Recruiting Strategies for Facebook

Posted by Rob Zawatski

A grumpy cat, divorce attorneys, your high school science teacher, almost everybody in the world is on Facebook. So the next time you see your hiring manager or recruiter liking or sharing a Facebook post, don’t jump to conclusions. Facebook should play an integral role in your social media recruiting strategy.

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The HR Technology Staffing Solutions to Purchase in 2015

Posted by Cindy Lombardo

In my last blog we touched on top trending technology staffing solutions from HRTech; not coincidentally mirroring the concepts that perpetuate throughout your networks. Really, it’s no secret that pushing your company's operations to run simpler, faster/portable and cheaper is the name of the game!  Tired of hearing about using the cloud, getting mobile optimized, customizing content to the individual or leveraging big data? Face it; these concepts are here to stay.

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Where the Real Action at CWS Summit and Solutions Happens

Posted by Mike Gamble

I just recently returned from this year’s Staffing Industry Analysts Contingent Workforce Strategies Summit, aka the CWS Summit. This show continues to deliver extremely valuable and relevant content to buyers of contingent labor. The sessions are valuable and educational, especially for first generation programs, but nothing beats the value that happens outside of the event.

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