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What’s in Your Wallet?

Currency symbols on human hand. Money making and wealthTake a look inside your wallet. Aside from some family photos, random business cards and a few crumpled bills, what do you see? Chances are some credit cards, right?

Some stats say that more than 72 percent of Americans have at least one. (That’s somewhere north of 165,000,000 credit cards. That’s a lot of credit cards). While they might seem like magic money, and how and when you signed up for them is probably a distant memory, we can assure you a lot goes on in the background to get credit cards into those neat little pockets in your wallet.

One of our clients, a pretty big company in the pretty big banking industry, recently acquired another pretty big company—the US-based credit card operations of a multinational financial company. So, you know—no big deal. Except that of course it was, and on top of that, they needed to put together three Agile Development teams tasked with creating the necessary processes that would allow the recently acquired credit card company to easily open new accounts for a big-box retailer in Canada. And these teams needed to be put together fast—really fast.

Enter Yoh.


The Dilemma

See above! Each team needed to have eight highly-skilled professionals—developers, Business Systems Analysts, Quality Assurance Engineers and Scrum Masters—and all three needed to be complete and ready to go within four weeks’ time. This meant 24 talented individuals needed to be found, vetted, recruited and on-boarded in a fraction of the time that usually takes.


The Strategy

Luckily, we know what we’re doing at Yoh. Our recruiters are highly specialized and know what traits they need—and, just as importantly, which ones they don’t. They got to work, searching locally and nationally for the best fits, holding several rounds of interviews (and Skype sessions with some of the more far-flung candidates). With extensive technical knowledge, our recruiters made sure that only those individuals who would truly meet the needs of the position were brought on.


The Impact

First off, we met the deadlines (of course). Two teams were together within two weeks and the third was buttoned up within the month. Secondly, we certainly didn’t sacrifice efficiency for effectiveness. The agile teams our recruiters created nailed it: four months in, and the processes they’d developed had helped the client open more than a million new accounts.

 See the full case study here.



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