PHILADELPHIA, PA – June 8, 2021: Yoh/DZConneX, the leading international talent and outsourcing company owned by Day & Zimmermann, recently earned its 11th consecutive placement in HRO Today’s 2021 Baker’s Dozen Customer Satisfaction Ratings for Managed Service Providers (MSP). Placement on the Baker’s Dozen list is decided by customer rankings and comes as a result of high marks for quality of service, breadth of service, and deal size.
Yoh has been recognized by HRO Today as a top customer service provider for its MSP services each year since 2011. The company has also earned top placement among Enterprise Recruitment Process Outsourcing (RPO) providers for the past six years and has been recognized as a leader in Total Workforce Solutions annually since HRO Today created the section in 2018. This year, Yoh also received the HRO Today Association’s North America Business Partner Excellence in Enterprise Award for Yoh’s work with Discovery, Inc., the mass media television company.
“When we launched the new DZConneX total talent solution last year, we did so with the recognition that we have entered a new realm of talent management. This unique solution in the marketplace was meant to deliver our clients the very best in talent, teams and technology in a single, seamless solution,” said Kathleen King, Yoh Senior Vice President, Enterprise Solutions. “Earning our 11th consecutive placement on the Baker’s Dozen list is a testament to the fact that DZConneX and Yoh have continued to evolve and grow to meet our clients’ ever-changing talent needs and deliver the very best MSP solutions to some of the largest companies in the world.”
The Baker’s Dozen Customer Satisfaction ratings are based solely on customer satisfaction surveys conducted directly with MSP buyers through an online survey distributed by HRO Today. The results of the surveys are analyzed across three subcategories: service breadth, deal sizes and quality. HRO Today uses a predetermined algorithm that weighs questions and categories based on importance and calculates scores in all three subcategories along with an overall score.
DZConneX provides clients with a total talent solution that combines world-class total talent, teams and state-of-the-art workforce management technology. This holistic, yet customized program covers all talent needs to optimize a company’s workforce including consulting services, direct sourcing, managed services provider and recruitment process outsourcing to overcome workforce challenges.
“At Yoh/DZConneX we’ve remained steadfast in our goal to meet the individual needs of our clients. Our placement on the Baker’s Dozen list is a testament to the value we are providing clients through delivering results and fostering long-lasting, trusted relationships with each of our clients,” said King. “I want to thank all of our clients for recognizing us once again and for allowing us to partner with them to deliver top-notch managed service programs year after year.”
For more information about the 2021 Baker’s Dozen Customer Satisfaction Ratings, visit www.HROToday.com
For more than 75 years, Yoh has provided the talent needed for the jobs and projects critical to our clients’ success. Our Specialty Practices recruiting experts find high-impact professionals in Engineering, Health Care, Life Sciences, Information Technology, Interactive Entertainment and Telecommunications. For clients with workforce management needs, our DZConneX Total Talent Solutions offering delivers large-scale workforce solutions, including Managed Services, Recruitment Process Outsourcing, Direct Sourcing, and Advisory and Consulting Services. Yoh is part of Day & Zimmermann, a $2.4 Billion USD services company, and benefits from more than 100 years of Day & Zimmermann’s experience managing and solving complex talent challenges for some of the world’s leading companies. For more information, visit www.yoh.com.