U.S. Worker Confidence Index™ Jumps 5 Points in Final Quarter of 2021

Worker Confidence Increase Driven by Huge Gains in Likelihood of Promotion, Raise

GettyImages-908944978PHILADELPHIA, PA – February 18, 2022 – Following a significant dip in the middle of 2021, the U.S. Worker Confidence Index™ (WCI) rebounded and closed the year with an 5.1-point increase, going from 102.0 in Q3 to 107.1 in Q4 2021. The WCI, a survey of U.S. workers from HRO Today Magazine and Yoh, the leading international talent and outsourcing company owned by Day & Zimmermann, gauges full-time workers’ perceptions of four key aspects of worker confidence: perceived likelihood of job loss, perceived likelihood of a promotion, perceived likelihood of a raise and overall trust in company leadership.

Each of the four indices that make up the Worker Confidence Index either increased or remained relatively unchanged in Q4 compared to Q3. The perceived likelihood of a promotion and likelihood of a raise indices saw the most significant increases, going from 113.7 to 125.1 and from 106.0 to 114.9, respectively. The perceived job security index remained relatively steady, with a minor increase from 88.1 to 88.4. Finally, the trust in company leadership index was essentially unchanged, falling slightly from 100.2 to 100.1.

“With the most significant increases coming in likelihood of a promotion and a raise, it’s obvious that employees understand the challenges with hiring today and believe they have more leverage with employers than they have in past years. For those looking to hire, this certainly shouldn’t come as a surprise,” said Lynda Sheppard, Senior Vice President of Yoh’s DZConneX Total Talent Solutions brand. “Now, it’s up to employers to respond to the demands of current workers and prospective employees if they want to remain competitive. And it’s not just about money. Only by using innovative talent acquisition strategies, having good processes and consulting with the right talent and technology partners will it be possible to fill talent gaps. Right now, traditional hiring methods are too often failing to meet the demand.”

other key takeaways from the 2021 q4 Worker Confidence INDEX™include:

  • Perceived Job Security flips script since last quarter and varies widely by income bracket.

    • Concerns over job security have wildly different outcomes based on an individual’s household income, with higher earners feeling less secure in their roles – a total reversal from last quarter when lower earners felt less secure. Perceived likelihood of job loss among those earning between $35,000 and $55,000 annually decreased by nearly 4 percentage points to 13.3% in Q4, but perceived likelihood of job loss among those earning over $100,000 annually actually increased by 6.3 percentage points to 21.7%.
  • Women slightly more secure about their jobs than men, less confident in a promotion.
    • Consistent with earlier study trends, Perceived Likelihood of Job Loss fell by 0.4% for women but increased by 1.1% for men. Conversely, Men remain more confident in receiving a promotion than women, with the gap between them increasing slightly to 7.5 percent (28.1% for men, 20.6% for women).
  • Younger workers remain more confident than their older counterparts in most indices but not job security.
    • Workers under 35 reported feeling more confident in their likelihood of a promotion, raise, and trust in leadership compared to older workers. However, younger workers felt significantly more likely to lose their jobs in the next 12 months, reporting a 4-percentage point decrease in job security from Q3 to Q4. In the last year, younger workers’ confidence has fluctuated quarter by quarter, whereas those aged 55–64 saw confidence increase steadily throughout the last 3 quarters.

To view the entire study, please visit,

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