Managed Service Provider (MSP)
The clear way to manage and evolve your contingent workforce program.
Whether your workforce is expanding, shifting, or is not adequately supported by the program you have today, Yoh’s MSP brings structure, visibility, and strategic lift to every part of your contingent ecosystem.
Proceed with ambition. MSP solutions that move you forward.
When your contingent workforce outpaces the systems built to manage it—or when an existing program simply isn’t keeping up—clarity becomes hard to find. Yoh’s MSP brings order to the complexity, bringing together your suppliers, spend, processes, and analytics into one coordinated framework.
This isn’t just day-to-day administration. Yoh helps you stabilize what’s in motion, fix what isn’t working, and plan for what’s next, strengthening compliance, optimizing cost, and evolving your extended workforce strategy for the long run.
Proof that partnership pays off.
36+
Years designing and implementing MSP programs that deliver measurable results.
80%
Of our MSP clients are mid-market organizations growing fast and thinking ahead.
85%+
Customer retention rate built on consistency, partnership, and performance.
14
Years recognized on HRO Today’s MSP/CWM Baker’s Dozen list for excellence in client service.
Common MSP Pain Points
All your contingent complexities, simplified for success.
When suppliers multiply and visibility fades, Yoh's MSP solution unifies it all, creating a single, compliant system that restores control. Whether your contingent workforce program needs optimizing or overhauling, Yoh makes it happen.
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Lack of visibility and supplier control.
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Inefficient, overloaded internal teams.
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Inconsistent worker and candidate experiences.
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Volatile supply and shifting demand.
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Compliance and classification issues.
Lack of visibility and supplier control.
When your contingent program grows faster than your systems, it's easy to lose sight of who's working, what you're spending, and whether the right processes are being followed. Without visibility, small leaks become major risks.
Yoh brings everything into focus. Our MSP solution consolidates every supplier, spend category, and worker classification into one connected system. You get real-time reporting, clear performance metrics, and a line of sight that turns workforce management from guesswork into strategy.
Inefficient, overloaded internal teams.
Too often, internal HR and procurement teams are stretched thin from managing vendors, approving timesheets, chasing invoices, and fielding worker questions. What should be strategic turns into a full-time administrative grind.
Yoh takes that weight off your team. We handle the day-to-day tasks that slow you down, from requisition management to payroll coordination, backed by technology that simplifies every touchpoint.
Inconsistent worker and candidate experiences.
When suppliers operate independently, workers can have very different onboarding experiences—some move quickly, while others face delays or confusion. The results include frustration, a weaker impression of your brand, and lost productivity.
Yoh brings consistency to every engagement: clear classifications, accurate records, and standardized processes that ensure every worker is properly supported and compliant. With Yoh, compliance stops being a worry and starts becoming a strength.
Volatile supply and shifting demand.
No workforce stays still for long. Projects surge, seasons shift, and priorities change overnight. Without a flexible structure, even well-run programs start to wobble.
Yoh gives you stability through change. Our MSP adapts as you grow, scaling quickly when demand spikes, easing back when it settles. When the market moves, you're already ahead of it.
Compliance and classification issues.
Laws change quickly, and compliance rarely fits neatly across roles, regions, or vendors. Yoh’s compliance specialists help you address potential issues before they damage your credibility.
Every Yoh MSP program runs on structure and discipline, built to ensure our workers are correctly classified and your reputation stays clean.
The framework that makes Yoh MSP work.
Every Yoh program is built on proven foundations. From design to delivery, these core functions bring order to complexity, giving you control, compliance, and confidence in every hire.
Program Design and Implementation
Good design starts with curiosity. Yoh studies how your organization works and then applies our lessons learned across industries to build a program that fits. From planning through launch, we manage the details that turn transformation into everyday success.
Supplier Management
The strength of your program depends on your partners. Yoh vets, onboards, and manages your suppliers, creating a reliable network that performs on quality.
VMS Administration
Tech-agnostic and automation-forward, Yoh adapts to the VMS model that fits your business—whether it’s yours, ours, or one of our partners’ enterprise platforms. We configure, optimize, and manage your data, processes, scorecards, and performance.
Workforce Intelligence & Analytics
Good data makes smart decisions possible. Yoh gives you clear, real-time insight into spend, supplier performance, and workforce trends, so you can see what's working and what needs attention.
Multi-Classification Workforce Integration
One program. Every worker type. Yoh unifies contractors, freelancers, SOW resources, and ICs into a single, compliant ecosystem, so your workforce finally operates as one.
Worker Lifecycle Management
We oversee the entire worker journey—onboarding, timekeeping, invoicing, regular manager engagement, and offboarding—to keep performance on track and the experience consistent.
MSP results in action
When complexity stands in the way of progress, Yoh Enterprise Solutions clears the path.
Decades of decentralized hiring left a world-class university with scattered suppliers, uneven processes, and little visibility. Yoh introduced a vendor-neutral MSP model that brought the workforce under one coordinated system and established a clear roadmap for growth. What began as an effort to regain control became the foundation for a modern, scalable contingent workforce program built to support the university for years to come.
- Achieved 90% program adoption at go-live across the university.
- Expanded spend under management from $5M to $66M in just four years.
- Delivered $11M+ in cost savings, equal to 7.5% of total program revenue.
The right MSP technology is the one that works for you.
Yoh Enterprise Solutions is tech-agnostic by design. We'll optimize your current VMS or recommend and integrate a new one, and set you up for streamlined success, all while we manage your MSP program.
Become part of Yoh’s supplier community.
Join Yoh's trusted supplier network through our parent company, Day & Zimmermann. We partner with suppliers who share our commitment to quality, compliance, and performance. Find opportunities across industries through one connected, transparent platform.
How Yoh Enterprise Solutions makes MSP work for you.
We listen and learn.
Before we touch a system or supplier, we listen. Yoh digs into how your current operation runs: what's working, what's stalling, and where opportunities lie.
We build the blueprint.
We design a program built around your goals with clear processes, defined roles, and measurable outcomes, all structured for control and long-term scalability.
We curate and configure.
Your partners and platforms make the difference. Yoh vets every supplier, integrates your chosen VMS technology, and connects all the components into a system that runs smoothly and in sync.
We launch and communicate.
Yoh brings every stakeholder together, from hiring managers to suppliers, with clear expectations, consistent communication, and steady follow-through.
We measure and evolve.
Once your program is live, we keep improving it. Yoh tracks performance, fine-tunes what's working, and celebrates top-performing partners, so your program keeps getting sharper, faster, and more effective.
Expand MSP Capabilities
Connected solutions for a connected workforce.
Connection creates momentum. Explore Yoh solutions that work seamlessly alongside an MSP to build a stronger, more connected workforce.
Staffing Solutions
Power your projects with proven talent. Yoh connects you to skilled specialists who step in fast, deliver with precision, and keep work moving forward.
Consulting Solutions
Yoh’s consulting team pairs speed with substance, rolling up their sleeves to modernize systems, steady complex initiatives, and push transformation beyond the slide deck.
Independent Contractor Solutions
Yoh classifies, manages, and tracks independent contractors to reduce risk, ensure audit-ready compliance, and unlock access to new talent streams.
SOW Management
Bring structure to complex projects. Yoh manages every statement of work from contract to completion, ensuring visibility, accountability, and performance across every engagement.
“Transitioning to a new technology has been a challenge, but what has not been a challenge is your support. Yoh has answered every question, jumped on every issue, and spent time that I know they don't have to give us. They’re an asset to me and to the company.”
—Interactive Entertainment Firm
MSP FAQs
What is a Managed Service Provider (MSP) for the contingent workforce?
An MSP is the operational backbone of a company’s contingent workforce program. Yoh builds and runs the program that governs how contractors enter the organization, how suppliers work together, and how the entire talent ecosystem performs. Instead of every team managing things their own way, an MSP creates one structure that brings order, consistency, and visibility to the whole program.
What benefits does an MSP provide for managing contingent labor?
An MSP gives organizations a cleaner, more predictable way to manage contractors. Yoh creates one structure for sourcing, onboarding, rate governance, and supplier oversight, replacing dozens of separate vendor relationships with a single, coordinated program. Leaders gain reliable data, hiring managers get smoother support, and internal teams spend less time untangling unclear processes.
How does Yoh manage supplier relationships in an MSP program?
In an MSP program, Yoh acts as the central link between the client and the supplier network. We monitor performance, keep communication open, and help each partner stay focused on what the business needs next. The result is a steadier talent pipeline and fewer surprises along the way.
How does an MSP improve compliance and reduce classification issues?
Compliance issues often begin when different parts of the business follow different rules. An MSP replaces that inconsistency with one set of standards. Yoh verifies worker type, reviews engagement details, and monitors key checkpoints throughout the assignment. With clearer documentation and oversight, organizations avoid costly missteps and reduce their exposure to compliance challenges.
Does Yoh support VMS technology within the MSP model?
Yes. Yoh manages VMS platforms every day and can run the system you already use or introduce one that fits your program size. Our teams keep workflows updated, handle tickets, support hiring managers, and ensure the data coming out of the system is trustworthy. You get the benefit of the tool without the administrative weight.
When should a company consider implementing an MSP?
Most companies turn to an MSP when contingent labor becomes too large or too time-consuming to manage in-house. Gaps often show up as rising costs, overspending with suppliers, inconsistent onboarding, or uncertainty around who is working where. An MSP simplifies that landscape and gives leaders a clearer line of sight into how work gets done.
What types of workers are included in an MSP program?
An MSP covers the full range of non-employee talent. That includes supplier-sourced contractors, independent contractors who need proper vetting, direct-sourced client talent, and workers supporting project-based or SOW engagements. Yoh brings these groups into one coordinated program so they can be managed with consistent expectations and better visibility.
How does Yoh’s MSP improve cost control?
Most cost issues start with scattered buying decisions and little visibility into rates. Yoh centralizes every piece of contingent workforce spend, making it easier to see where money is going and why. By standardizing rate structures, tracking usage patterns, and monitoring supplier performance, we help companies avoid unnecessary costs and spot savings that were previously buried.
Can an MSP help companies scale up or scale down quickly?
It can. When the workload shifts and evolves, an MSP gives you a way to pull in more help without slowing the work already underway. And when activity cools off, the program can contract just as fast, easing the strain on budgets and internal teams. Yoh handles those shifts so you’re not left scrambling to adjust on your own.
Does Yoh integrate MSP with other workforce solutions like RPO or EOR?
It can. MSP pairs naturally with EOR when companies want one partner to manage both the suppliers and the workers that the company has pre-identified for an assignment. It also works alongside RPO when organizations need help sourcing direct hire talent. These combinations create a more connected approach to managing the entire workforce.
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