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The COVID-19 Pandemic Posed New Challenges in the Workplace, But Employees Also Found New Ways to Be More Flexible and Adaptable in 2020
PHILADELPHIA, PA– According to a new Yoh survey, nearly 3 in 4 (73 percent) of Americans who were employed in the past year say they have not grown professionally during that time. The survey was conducted online by The Harris Poll on behalf of Yoh, a leading international talent and outsourcing company and part of Day & Zimmermann, among over 1,300 U.S. adults who were employed in the past year.
While 2020 posed new obstacles in the workplace such as stunting professional growth, the news wasn’t all negative. In fact, 76 percent of Americans who were employed in the past year report they did not find it a challenge to do their job at the same level as they did before the COVID-19 pandemic. Additionally, nearly 2 in 5 (39 percent) of those who were employed say they have found new ways to be more flexible and adaptable to their job in the past year.
“2020 presented organizations and their employees with a new onset of challenges, but the resiliency of Americans to adapt to the changes and continue to perform their jobs at the same level is extremely commendable,” said Emmett McGrath, President of Yoh. “Now, as the world moves closer to a slow return to normal, it is crucial for managers to recognize their teams’ efforts and begin to reevaluate their teams for talent gaps so they can continue to maintain the level of skill needed to succeed in the post-COVID world.”
Here are all of the fundamentals that the Yoh/Harris Poll collected.

Want a more immersive look into the findings from the Yoh/Harris Poll. Watch the video below.
Among the skill-building tactics Americans who were employed in the past year accomplished in 2020, the results found that:
Among the biggest challenges Americans who were employed in the past year faced professionally in 2020, results found that:
To learn more about the results of the survey, visit www.yoh.com.
This survey was conducted online within the United States by The Harris Poll on behalf of Yoh from January 28 – February 1, 2021 among 2,051 U.S. adults ages 18 and older, among whom 1,396 have been employed in the past year. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables and subgroup sample sizes, please contact Joe McIntyre at joe@gobraithwaite.com.
Kevin Yurick serves as Vice President, Marketing & Communications for Yoh. He's responsible for developing and managing marketing strategies, procedures and initiatives that help extend the value of Yoh’s rich content based marketing strategy more broadly. Kevin has over 20 years of knowledge and experience in both inbound and traditional marketing, communications, and design. His love of marketing is rooted in his strong design sense and passion from branding.
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