PHILADELPHIA, PA – May 4, 2016 – Yoh, the leading international talent and outsourcing company owned by Day & Zimmermann, recently earned a spot among the top Managed Service Program (MSP) providers in HRO Today’s 2016 Baker’s Dozen Customer Satisfaction Ratings, including earning top honors for MSP Breadth of Service.
Yoh has been recognized by HRO Today as a top customer service provider for its MSP services each year since 2011 and was also recognized as a top Recruitment Process Outsourcing (RPO) provider in 2015.
The Baker’s Dozen Customer Satisfaction ratings rank the top providers based on customer satisfaction surveys of MSPs and are collected annually through an online survey distributed by HRO Today directly to buyers. The results of the surveys are analyzed across three subcategories: service breadth, deal sizes, and quality.
“Companies spanning all industries are indentifying large gaps in their staffing services and require an expert partner who can manage that dynamic workforce and assist in predicting future talent needs,” said Jonathan Grosso, Yoh’s Senior Vice President of Sales. “This rating, stemming directly from valuable customer feedback, highlights our capability to increase visibility and insights into a company’s talent spend, while improving market-competitiveness and providing complete control through our extensive array of tools and best-in-class processes.”
Yoh’s managed services programs are developed by managing the marketplace and creating talent communities for a wide range of business types and industries. Focused on developing an efficient staffing supply chain, MSP deliverables include contingent workers, independent contractors and SOW engagements for any number of suppliers.
“At Yoh, our vast industry experience coupled with our ever-evolving network of suppliers allows us to provide each of our clients with a world-class MSP solution that’s tailored to their unique business goals and key market factors,” said Grosso. “Earning recognition on the Baker’s Dozen list for six straight years communicates that our unmatched commitment to our clients is something we take very seriously. We pride ourselves on our ability to pair our deep expertise in MSP with advancements in technology and customer service in order drive tangible results for our clients.”
For more information about the 2016 Baker’s Dozen Customer Satisfaction Ratings, visit www.HROToday.com.