Worker Confidence Index™ Increases for Third Consecutive Quarter in Q1 2018

career-planning-400854-editedPHILADELPHIA, PA – American workers’ confidence is nearing its highest level ever in Q1 2018 and continuing a year-long trend of positive progression, according to the national Worker Confidence Index™, a survey of U.S. workers from HRO Today Magazine and Yoh, the leading international talent and outsourcing company owned by Day & Zimmermann.

The index gauges workers’ perceptions of the four key drivers of worker confidence: the perceived likelihood of job loss, the perceived likelihood of a promotion, the perceived likelihood of a raise, and the perceived overall trust in company leadership.


Overall, the Index increased from 103.2 in Q4 2017 to 107.1 in Q1 2018, the second-largest quarter-over-quarter increase in the Index’s history. The rise was led by increases in perceived likelihood of promotion, which improved by 9.7 points, and perceived likelihood of a raise, which grew by 4.6 points.


“The results of the most recent Worker Confidence Index show that the strong job market has made workers more comfortable about current roles and future job prospects. However, that doesn’t mean companies and leaders can afford to become complacent in how they engage with their employees or future prospects,” said Jonathan Grosso, Senior Vice President, Enterprise Solutions, Yoh. “In today’s current job climate, where highly talented workers can be difficult to find and retain, it’s more important than ever that companies focus on providing an exceptional employment experience and work to enhance their talent acquisition capabilities in order to attract and retain high performing workers.”


Other takeaways:


  • Workers’ perceived job security and trust in company leadership see modest declines in Q1.

Perceived job security fell by 2.3 points as the calendar turned to 2018, while trust in company leadership fell by slightly less at 1.5 points. Though 55.8% of the youngest respondents still expressed confidence in company leadership in Q1 2018, trust in leadership continues to decline steadily as the age of respondents increase.


  • Women are less optimistic about a promotion than men

From this point last year, women’s optimism about a raise actually declined 2%. Men reported slightly more optimism since last year, which continues a trend of men’s confidence in likelihood of a promotion for the last three consecutive quarters. In total, 28.1% of men said it was likely they’ll receive a promotion over the next year compared to just 15.9% of women.


To view the entire study, please visit,



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