• Yoh Managed Services

    Part 1: Evolution of your Managed Service Program

    With the right managed service partner, your use of contingent labor or independent contractors can be improved for you and your suppliers. Yoh's VP of Marketing, Matt Rivera talks about the evolution of contingent labor management. From the decentralized, anything goes wild, wild west, to a managed and strategic program.

MSP  Case Studies

MSP Brings Efficiencies
MSP Brings Savings
MSP Brings Visibility
MSP Brings Agility

ROI By the Number

$1,870,990 Total savings

100% Fulfillment rate for call center classes

8.15/10 Manager satisfaction rating on program after one year

Solutions Yoh Provided

  • Managed Service Provider

Degree of Difficulty

  • 7/10
  • No current metrics
  • Multi-billion dollar company
  • No vendor efficiencies
  • Difficult-to-fill roles
Saving Through Structure:
Stepping Up While Spinning Off

Strategic Achievements

By outsourcing payroll management and implementing an MSP solution, client was able to reduce department headcount and deliver significant cost savings during its divestiture from its parent company. Yoh is now part of a Cost Savings Task Force designed to identify and implement strategic workforce solution initiatives.

Solutions Yoh Provided

  • Managed Service Provider
  • Vendor Management System

Degree of Difficulty

  • 9/10
  • Tight turn-around time
  • 1000+ contingent workers
  • 30$B parent company
Healing Healthcare:
Managing IT Healthcare Company's
Workforce Ills

ROI By the Number

16 WEEK Accelerated implementation timeline

1 MILLION In first-year hard savings, more than 10% of total spend

2 MILLION In first-year soft savings, more than 10% of total spend

Solutions Yoh Provided

  • Managed Service Provider
  • Vendor Management System

Degree of Difficulty

  • 8/10
  • $20 million time and materials spend required significant reduction
  • Short timeline
  • 15,000+ employees across 100+ countries

ROI By the Number

FULL CAPABILITIES to expand offering without new partner onboarding

AGILITY in service to meet new demand

30+ candidates found in 10 days

Solutions Yoh Provided

  • Managed Services
  • Recruiting Services

Degree of Difficulty

  • 8/10
  • Short timetable to hire
  • Highly specific talent needed
  • Difficult-to-locate talent
  • Government clearances and testing required

MANAGED SERVICe PROVIDERS - Like having a personal assistant

We believe that one size DOES NOT fit all and that everyone should have a personal assistant (not just some big name actor). We can develop a managed services program custom tailored to your needs by expertly managing the marketplace or creating talent communities just for you. Whether it’s contingent workers, independent contractors, SOW engagements, two suppliers or two hundred, we’ve got you covered.

Your Workforce: Your Program

We’re not into labels. Call it what you want – we like to call it YOUR program. But if you must, here’s a few of the ways we can work with you:

  • Marketplace – Just like Switzerland, we remain neutral and get you the best suppliers available for your jobs wherever and whenever you need them. We run the program for you and keep the peace. You get the best the marketplace has to offer. What could be better?
  • Market Specific – Sometimes you need a specialist, sometimes a generalist. We’ll make sure your workforce needs are taken care of by our team, key suppliers or maybe even some niche suppliers too. We create a talent community just for you that works for you. US + YOU = HAPPINESS.

(Spoken in a loud infomercial voice) “You mean I can have great quality and save money?”

Yes. Faster than you can chop a tomato with that new vegetable slicer you bought online, we can develop a contingent workforce program for all your non-employee types, including payrollees, independent contractors and SOW engagements.

Managing suppliers, on-boarding, reporting and tracking and off-boarding of non-employee groups is complex. It doesn’t have to be. The right partner can help you keep everything on track. Contact us today and find out what personal service is really like.


Tailor-Made Workforce


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Contingent labor management is more complex than ever. But at the end of the day you need the right staffing suppliers in place and a managed services provider that can work with the marketplace to get the best out of your suppliers (or find new ones when you need them). That’s where we come in. We’re your partner in identifying, managing and performance tracking your suppliers for optimal results. We’re like OxiClean® for your staffing program. We can make it better, brighter and faster. We do one thing: manage suppliers better. As experienced program managers, we put the best people in place to focus on better supplier management, reporting and service. It’s as simple as that.

Market Options

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You’re different. We understand. Your jobs and your industry need specialized attention and focused resources. And some areas are more important than others. Whether it’s professional staffing or high volume positions, you need confidence that your most important jobs will be filled and everyone else stays happy too. We develop and manage the right mix of dedicated resources and staffing suppliers to source and recruit candidates across your business while building focused talent communities. And hey, talent communities don’t build themselves. We build them. For you.

Why Managed Services?

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Here’s why:

  • Visibility – No eye exam required. See where all of your spend is quickly and easily. After that, you can do whatever you want with it. Just kidding, we’ll help you with that too.
  • Change Management – Developing a managed services program is one thing, making it work is another. We’re the calming force that gets people bought in and helps you get things done. Just breathe.
  • Get Market Competitive – Did you get a good deal on that programmer? We’ll help you figure that out and plan for your future budget. Your future self will thank you.
  • An Efficient Staffing Supply Chain – It takes a village to fill a job nowadays. You need suppliers that can perform like a NASCAR pit crew. We’ll help make that happen.
  • Make People Happy – That’s why we’re here right? Right? When’s the last time a hiring manager said ‘thank you?’ Let’s make that happen more often.

Supplier Management

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Suppliers come in all shapes and sizes. Putting together the right mix of suppliers for your skill sets, business units and geographies is like making great music. Think of us as the conductor for your workforce symphony, or the producer for your next big Hip Hop release. We get everyone on the same sheet of music with the same goal: getting you the best people. We are experts at supplier management with experienced leaders and proven reporting and performance tracking tools to optimize your staffing supply chain. You get diverse suppliers, large suppliers, small suppliers, specialized suppliers, global suppliers and anyone in-between. We bring ‘em, or optimize the ones you already have. The point is: you get the best talent the market has to offer with less stress and improved quality.

To learn more about becoming a member of our supplier network >> click here


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Everyone loves technology - when it works. Luckily for you, we have a diverse range of experience, from partnering with one of the largest VMS providers in the world to other in-house options that make it easy to find the right one for you. Have your own? We’ll plug in and make it work better. Looking for one now? We can help you decide what will work best. And when it comes time to implement, we have an experienced team that can’t wait to get their hands on your data and put it to work for you. Talk to us about technology – we speak geek.