Media and Entertainment Firm

Business Challenges

• Inaccurate and inefficient weekly administration processes for more than 1,200 employees and 300 customer managers at more than 30 locations nationwide
• Needed an online process that was intuitive and resulted in a high adoption rate to eliminate inaccurate billings and accruals and decrease weekly manual processing
• Required a more robust web-based portal application that would be easy to use, increase communication, and provide on-demand time-entry and approval data

Solution Provided

Yoh Talent Solutions developed and implemented a unique mix of high-touch, on-site management with Yoh Exchange, our innovative web-portal based on SAP® NetWeaver technology. Yoh Exchange provided intuitive time-keeping processes and online access to policies and procedures, all in a real-time environment to increase control, accuracy and compliance.

Through our experience and understanding of the customer’s unique needs and business environment, Yoh Talent Solutions and Yoh Exchange were selected to resolve their critical business challenges. Within a two-week time-frame, the Yoh Exchange was implemented at all 35 customer locations, and was able to support multiple language requirements. Using Yoh’s proprietary implementation methodology, our implementation team partnered with the customer’s end-users to deliver our world-class technology, Yoh Exchange. The end result of our program implementation was a smooth transition to the customer due to Yoh’s world-class service and execution.  Prior to implementing Yoh Exchange, our customer did not have access to information related to their contingent workforce (cost of hire, average contractor tenure and supplier performance). The robust reporting capabilities have solved that problem as well as enabled our on-site management team to manage required compliance programs. Yoh Exchange provided extensive workforce statistical data, metrics and financial reporting as well as real-time access to status and approvals. In addition, to ensure a high adoption and success rate, Yoh Talent Solutions provided a dedicated team who were available, both locally and remotely, to assist the customer with additional staff and were ready to handle recruiting peaks.

Benefits Received

Key Performance Indicators Impact

• Overall workforce savings of $4.5M
• Soft dollar time savings through management of contractors on assignment of $3M
• On-time approvals as percentage of contractors submitting time  96%, a n improvement from 60%
• Manual adjustments as percentage of contractors submitting time of          -4.8%, f rom a high of 5% to 0.2%

Additional Benefits

Additional Yoh Exchange Features

• Automated the entry of hours to enable and ensure stringent compliance with specific California time-keeping laws
• A web-based portal, Yoh Exchange provides a centralized dashboard for complete visibility into real-time data and reporting, enabling hiring managers, executives, suppliers and key stakeholders in procurement and human resources to make better-informed business decisions
• Yoh Exchange delivers three levels of time approval to help customers satisfy Sarbanes-Oxley requirements, thus saving the customer time and effort, while reducing risk
• Awarded the American SAP Users Group (ASUG) Impact Award

 “The people, process, and technology that Yoh Talent Solutions has provided has supported the successful management of our business.”  “Yoh Talent Solutions is critical to our operation maintaining compliance with company policies.”