Acute Care Health Care Firm

Business Challenges

• With several immediate disability coverage needs looming within the Case Management team, the client was concerned about its ability to find qualified Nurse Case Managers that could “hit the ground running.”
  
• The client wanted the flexibility of using contract labor since their needs were indefinite and the budget didn’t allow for additional permanent staff at the time.
  
• The client was frustrated with prior experience using recruiters who didn’t seem to understand what a Hospital Case Manager does and who had sent them candidates thatweren’t qualified.

Solution Provided

• More than 25 years of experience in delivering hard-to-find, top talent in nurse case management
  
• Active participation in local and national case management associations, including CMSA, strong candidate referral network and pre-established job advertising to provide the client with a pipeline of candidates ready to work
  
• Assignment of a dedicated account management and recruiting team specialized in the case management industry to ensure quick turn-around and constant communication

Benefits Received

• Immediate coverage by experienced Acute Care Case Managers that are able to step right in with minimal training
  
• Active management of patient care from admission through discharge to the appropriate setting within the continuum of care
  
• Prevention of case management service disruption resulting in expedited discharge and the delivery of quality patient care and healing outcomes
  
• Streamlined communication between patient, family and care providers, guided discharges and reduction in service delay yielding reduced cost for the hospital due to effective length of stay management

“It’s so nice to work with a company that truly understands the Case Management field and is able to quickly and accurately identify qualified candidates for urgent coverage needs.”

--Program Director, Acute Rehab