Salesforce is the fastest growing cloud platform in the market today. While it originated in the CRM space, Salesforce has now become an enterprise wide system for managing all aspects of client business including client data capture, digital marketing, and customer service and analytics. The challenge many companies are facing is that the majority of implementations were executed incorrectly by partners who didn’t understand the clients’ business. Yoh is a Certified Salesforce Integration Partner. We apply our Enterprise Software Engineering experience and resources to help our clients fully realize the Value and ROI from their Salesforce implementation. With decades of experience in Enterprise Software Engineering, we provide our clients with a roadmap that more efficiently allows for Salesforce integration into their Enterprise, ensuring that Salesforce remains a key component of their Core Systems.
Salesforce Forensics Analysis – A focused and streamlined approach to determine what’s working, what’s integrated, and all the gaps in between. Yoh provides practical insight on how your Salesforce orgs can be improved.
Cloud Implementation – We bring strong expertise and certifications in the major Salesforce clouds (Sales, Service, Marketing, Commerce, Communities and Collaboration).
Einstein Implementation & Development – Leveraging our Data Analytics practice, we deliver industry leading expertise to the implementation, integration, and usage of the Einstein product set.
Marketing Automation – Yoh designs and crafts effective integrated, multi-channel marketing campaigns customized for your business and audience.
MuleSoft Integration – With over 10 years’ experience integrating large enterprise systems with MuleSoft, we can get you up and running quickly and efficiently so your enterprise systems function as one cohesive group.
Advanced Architecture – We provide for a sound, secure architecture with the most appropriate role hierarchy, data model, and sharing mechanisms.
Integrations with Third-Party Systems – Extend the value of your Salesforce investment the right way.
Advanced Customization – When the core platform doesn’t meet your particular functionality and configuration needs, we will work with you to create custom objects.
Data Management – Ensure your data is accurate, easily accessible, and in one place.
User Training/User Adoption – Provide your entire team with knowledge and gain the most value from your implementation.
Yoh’s specialty practice areas bring focused technology teams and highly-skilled individuals to your projects. We know what it takes to get a complex technology project done. We also know how to find and evaluate professionals with the skills you need. Yoh knows great talent.
Salesforce Integration
Dex Media acquired Yellow Pages.com and rebranded as DexYP. Yoh was engaged by DexYP to lead the project to consolidate and integrate the YP Salesforce instances into the Dex Salesforce instance. Yoh provided a team of Solution Architects, Business Analysts, Developers, and Administrators to do the functional definition, data mapping, and integration work to complete the migration. Additionally, Yoh successfully designed, developed, and implemented all API’s to integrate with existing Dex Enterprise systems.
Salesforce Design and Implementation
QFS is one of the leading providers of integrated facility solutions for commercial, private, and government properties. QFS provides custodial, management, and concierge services throughout the Northeast. Its service model includes cleaning and maintenance, security and concierge, mid-construction, emergency restoration, and special services. Yoh’s Salesforce Solutions team was engaged by QFS to provide a Work Orders implementation solution. Our management and development teams worked successfully on the workflow design and implementation to deliver a fully integrated process with current and ongoing jobs, individual tasks, and calendar scheduling capabilities.
