Yoh Solutions Ltd are committed to protecting and respecting your privacy and personal data.
This policy sets out the basis on which any personal data we collect from you, or that is provided to us by third parties such as job boards or LinkedIn and will be used and processed by us. In particular, we explain the kinds of personal information that we collect from you, how we collect it, what we use it for and who we may share your personal information with.
By “personal information” we mean information about you where you are, or could be, identified.
Yoh Solutions Ltd is required to process your personal data in accordance with the law.
We have to comply with the Data Protection Act no 2472/1999, Law no 3471/2006 and from 25 May 2018 the General Data Protection Regulation (EU) 2016/679 (“GDPR”) when keeping personal data about you when we obtain, use, disclose or otherwise process such data.
Any personal information processed by Yoh Solutions Ltd is controlled by us and so we are considered the data controller of your personal information. Yoh Group will act as joint Data controllers or processors and who are based in the United States of America and perform IT, system administration services and business leadership to Yoh Solutions Ltd.
A data controller is a person or persons who determine the purposes for which and means by which personal data is processed.
Our nominated data protection officer (DPO) for the purpose of the regulations is Phil Long.
The DPO is responsible for monitoring compliance with GDPR. You have the right to contact the ICO www.ico.org.uk, the UK’s data protection supervisory authority at any time with your concerns or contact the DPO directly in the first instance at DPOGlobal@yoh.com. You may also raise your concerns at https://dayzim.alertline.com.
To assist you in locating employment, contract assignments or temporary work, Yoh Solutions Ltd will process personal data, such as name, postal address, email address, and landline or mobile telephone number.
We may also collect technical information including Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site, (including date and time); what you viewed or searched for.
If relevant we may also collect data and hold data such as details about previous employment including work references, training and qualifications for work seekers. Further to this if we find you suitable assignments we will require information including bank details, proof of your right to work in the UK and any other information as required to enable us to make payments and are in line with current UK employment regulations or for the purposes of entering into a contract with you.
The personal data we collect from you may include information that you provide to us directly or through companies or agents we work with, as well as information which we collect when you use our services.
We collect personal information about you whenever you register with us, use our services or when you use our websites.
Information that you give us:
Personal data is that which you provide to us by filling in forms on our website, or by corresponding with us by telephone, email, post, and social media or otherwise.
This personal data would relate to applications for a particular role, allowing us to match suitable assignments for as long as you require. We will process your email address to provide you with remittances, payment advices and any alerts regarding work opportunities and positions we feel will suit your skills and requirements. If you are successful in your application for an assignment we will process your bank details, and in some instances national insurance number, and statutory tax details in order to fulfil the legal requirements under the HMRC RTI regulations whilst in a relevant assignment.
Information we receive from other sources:
This is personal data that we receive about you from others. As a recruitment business Yoh Solutions Ltd works with third parties to advertise roles and source candidates. We collect identity and contact data from publicly availably sources such as LinkedIn and various job boards which may be based inside or outside of the EU. We also co-operate with and report to government bodies such as HMRC to ensure we are meeting our statutory obligations.
Information we collect when visiting our website:
In line with information security standards we monitor website behaviour through website analytics. We collect information about how each visitor uses our website. These are then used to compile reports and to help us improve our site.
As you interact with our website, we may automatically collect technical information about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive technical Data about you if you visit other websites employing our cookies.
By using our website we do not collect any “Special Categories of Personal Data” about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Yoh will process your personal data to conduct our business and to provide you with the best possible service.
We also use your personal data to:
We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. If we use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. We will consider and balance any potential impact on you (both positive and negative) before we process your personal data. Please contact us if you need more details at DPOGlobal@yoh.com.
Yoh will not process your personal data
The provision of your personal data is a legal requirement to allow us to prove your identity and to make payments or statutory deductions: Without your personal data it may be difficult or impossible for us to fulfil our legal obligations to you which would affect our ability to provide services. So, for example, if you refuse to provide us with your name, address and contact details in an application for a position, it will not be possible to provide offers or local interviews.
We are able to legally collect and use your personal information either because:
You can tell us to stop collecting and using your personal information at any time by emailing us at PrivacyRequest@yoh.com.
If you tell us to stop collecting and using your personal information, the consequence of doing so is that we may not be able to assist you in locating employment, contract assignments or temporary work.
Our website may also include links to other external websites, plug-ins or applications maintained by a third party (“Linked Sites”) that may collect and share personal data about you. We provide Linked Sites to you solely as a convenience, and the inclusion of Linked Sites does not imply endorsement by us of the Linked Sites. You access Linked Sites at your own risk and by accessing them you leave our website. These websites are not controlled by Yoh Solutions Ltd and we are not responsible for the contents of any Linked Site, including the privacy policies or tracking technologies they may use. We encourage you to read the privacy notice for every website you visit.
We may also disclose your personal information to a third party when you ask us to do so or when we believe it is required by law.
We sometimes need to share personal information we process with the individual themselves and also with other organisations or other service providers that provide support services to Yoh Solutions Ltd. Where this is necessary we are required to comply with all aspects of GDPR. What follows is a description of the organisations we may need to share some of your personal information with, for one or more reasons.
When entering into any agreements that involve the sharing or disclosure of personal data Yoh Solutions Ltd requires that these third parties comply with General Data Protection Regulations and information security policies or have substantial policies of their own in place.
We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Yoh Solutions Ltd has put in place appropriate technical and security measures to prevent accidental loss, damage or destruction of your personal data, and to protect your personal data against unauthorised, or unlawful use or theft.
We have strict confidentiality agreements, including data protection obligations, with data processors and third-party service providers. They will only process your personal data on our instructions. Access to personal data is limited to employees, agents, contractors and other third parties who have a legitimate business need to know.
Where you undertake an assignment, temporary work or are employed by Yoh, some of your personal information will involve transferring your data outside the European Economic Area (EEA).
Many of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
For more information, see European Commission: Model contracts for the transfer of personal data to third countries or European Commission: EU-US Privacy Shield or DPOGlopal@yoh.com if you want further information on the specific mechanism used by us when transferring your personal data outside of the EEA.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, or as required by law. In some circumstances we may anonymise your personal data so that it can no longer be associated with you for research or statistical purposes where we may retain it indefinitely.
GDPR provides you with a number of rights in relation to your personal data. These include rights to rectification or erasure of your personal data, and to restrict or object to its processing.
You have the right to:
To make any requests as listed above, please contact us at PrivacyRequest@yoh.com.
We will confirm any requests relating to your rights above within one month of receipt of your request, or within two months of receipt of your request where this request is more complex.
To update us with your information-sharing preferences, you may contact us at PrivacyRequest@yoh.com.
We shall implement appropriate technical and organisational measures to ensure a level of security appropriate to potential risks, including:
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personal information transmitted to us using our Website.
We do not knowingly collect any information from anyone under 16 years of age. Our website, products and services are all directed to people who are at least 16 years old or older.
If you are under 16, do not use or provide any information on this website or on or through any of its features/register on the website, make any purchases through the website or provide any information about yourself to us, including your name, address, telephone number or email address.
If we learn we have collected or received personal information from a child under 16, we will delete that information.
If you believe we might have any information from or about a child under 16, please contact us at DPOGlobal@yoh.com.
This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If there are material changes to this policy or our information practices change in the future, we will notify you by posting the policy changes on our website.
We will get your express opt-in consent before we share your personal data with any company outside the Yoh group of companies for marketing purposes.
We pride ourselves on excellent customer service, but if you would like to make a complaint about the way we have collected or used your personal information, please contact us at DPOGlobal@yoh.com or https://dayzim.alertline.com.
If you are unhappy about the way we have handled your complaint and/or you would like to take the matter further or make a complaint directly to our regulator without contacting us first, you can do so by contacting the Information Commissioner’s Office (“ICO”) by following this link: https://ico.org.uk/concerns/ or telephoning the ICO helpline, which is 0303 123 11