Global Pharmaceutical Firm - SOW

Business Challenges

• Required a high-performing team of scientists with specific experience in clinical testing for vaccine trials
• Due to the high visibility of the project and proprietary methods involved, keeping the project in-house was critical and a traditional outsource was not an option
• Faced with aggressive project deadlines, our client needed a partner with access to a large pool of resources who could recruit and train a team on a tight timeline
• Needed a longer-term solution but lacked sufficient resources to hire team members as full-time employees. Moreover, the use of more flexible resources required a strategy to mitigate co-employment risk

Solution Provided

Following a competitive RFP process, Yoh was selected as the client’s preferred partner to support the testing efforts for the vaccine trials. After initial discussions uncovered a need to more than double the team, Yoh was able to quickly scale recruiting efforts to hire and on-board a complete project team within the accelerated timeline.

• Yoh provided a team of 30+ Scientists and a technical Project Manager to provide testing support across several clinical assay platforms
• Leveraging our internal database of talent and team of degreed, technical recruiters, quickly generated a pipeline of talent – including screening more than 100 potential candidates
• The initial team was assembled within 45 days of award and qualified on the assay within the client’s timeline – all before clinical testing began
• Today our team is a fully integrated extension of our client’s staff and producing excellent results
• Team members are cross-trained on other clinical assay platforms providing our client the flexibility to move the resources to other projects as needed.

Benefits Received

• 45 day accelerated implementation timeline
• 67% reduced submittal-to-hire rate over industry average
• 90% year-over-year retention rate
• 6 month reduction in client time spent training each resource
• Cost savings over a traditional outsourced approach and the ability to keep control of the project in-house
• Longer-term access to resources and reduced co-employment risk since all resources are hired and managed by Yoh
• Reduced turnover when compared with a contract labor approach as resources are fully benefited employees of Yoh

“I have worked with several in-sourcing companies over the years and I would say that Yoh has provided some of the highest quality service to my company during the implementation of an in-sourcing model. They have been quick to turnaround responses to issues and they always put the customer first.”

Outsourcing Director, Global Pharma Firm